Customer conversations are getting harder, not easier. Users expect instant answers across chat, email, voice, and messaging ...

Amazon is making a louder, more deliberate move into the fast-moving world of conversational AI. While the company has spent ...

Apple plans a two-stage Siri overhaul, culminating in a chatbot-style assistant in September powered by a custom Google ...

Even if Apple executives have brushed off the idea of a Siri chatbot in the past, a new rumor suggests that is exactly ...

Research interviews conducted by artificial intelligence can help academics conduct studies on an unprecedented scale and produce more nuanced results, it has been claimed. Two London School of ...

When Microsoft announced that it was rolling out a new Chat mode within Bing, I joined the waitlist almost immediately. But even though I was among the privileged few to gain early access, I found ...

Otter Chat can generate copy or recall information specific to the meetings it attends with you. Otter Chat can generate copy or recall information specific to the meetings it attends with you. is a ...

Meta is going all in on the AI rush, revealing more than two dozen different chat bots with “personalities” loosely based on celebrities like Snoop Dogg and Kendall Jenner. The announcement, made ...

NVIDIA has recently unveiled a new technology demonstration that is set to enhance the way we interact with artificial intelligence. This new feature, known as “Chat With RTX,” is designed to work ...

After trying out a few different methods to receive alerts from Home Assistant, I finally settled on using a Telegram bot, and it has worked out far better than I expected. I was tired of unreliable ...

CAMBRIDGE, Mass., April 18, 2017 (GLOBE NEWSWIRE) -- Pegasystems Inc. (NASDAQ:PEGA), the software company empowering customer engagement at the world’s leading enterprises, today launched Pega® ...