Hosted at the iconic 42 Abu Dhabi campus, the hackathon brought together builders from across MENA, Asia, Europe, and beyond.

Ever go on a website looking for help for a return, a price adjustment or maybe just to ask some questions about a product and click on the little box that says "chat with an agent?" Except for the ...

Have you ever found yourself wishing for a smoother, more intuitive way to interact with complex systems? Whether you’re a developer fine-tuning custom workflows or someone exploring the potential of ...

Chat jobs are some of the most sought-after non-phone work at home positions. It seems there are almost as many people who ...

Customer service chat agents are getting a helping hand from Google LLC with Agent Assist for Chat, a new tool that provides them with continuous support while dealing with customers. Announced today, ...

Learn Copilot Chat in Microsoft Teams so you can speed data analysis and content creation. Get better answers fast, then export results to Word or Loop ...

Century 21 NY Metro is the latest New York City brokerage firm to ramp up its social media efforts. The firm launched Live Agent Chat last week, a feature on its Web site which allows potential buyers ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...

Online chat agents are far from novel, but they're evidently getting a lot more sophisticated with age. In a bid to trap pedophiles, engineers at the University of Deusto have concocted Negobot.