There is an interesting secret within the biggest trend in service delivery in an effort to compete globally in volatile times. As global enterprises move toward global process standardization, many ...

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Five years ago, Covid-19 largely brought business travel to a halt. Now companies are getting their employees back in the air, and carriers are reinventing themselves to appeal to post-pandemic fliers ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...