When someone is angry, being reasonable doesn't come naturally. Standing in the path of someone’s uncontrolled anger is scary, yet there are several grounding phrases truly brilliant people say to put ...

I developed these strategies during my 25 year career in law enforcement dealing with angry people on a daily basis. These techniques saved my life on several occasions. The strategies are simple, yet ...

Your Mileage May Vary is an advice column offering you a new framework for thinking through your ethical dilemmas and ...