NiCE (Nasdaq: NICE) today announced the launch of Cognigy Simulator, an AI performance lab providing enterprises with the ...

The US contact centre services company's new platform enables enterprises to assess AI agent interactions before deployment ...

NiCE Cognigy Simulator lets companies run large-scale evaluations to deploy, test, and continuously improve AI agents.

By leveraging synthetic data and digital twins, the Cognigy Simulator can exhaustively evaluate AI agent performance before ...