Bioware makes some tough and controversial choices as it tries to move its fantasy series forward in “Dragon Age: The Veilguard.”

Every Dragon Age game features a fair amount of character customization, but The Veilguard is the only title in the series that allows players to pick a faction. There are six factions to choose from in Dragon Age: The Veilguard, some of which are entirely new while others have been present in some form or another in previous games.

Dragon Age: The Veilguard is a game about choice and consequence. One of the decisions that has the most immediate impact happens at the beginning of the game’s final quest. The effect this decision has on the remainder of the game and, presumably ...